How does AI prioritization differ from basic aging reports?

Aging reports show what's overdue — Tesorio's AI predicts which accounts are at risk before they become past-due. The model considers payment history, customer behavior, communication patterns, invoice amounts, and dozens of other signals to surface the accounts that need attention now, not just the ones that are already late.

How does the AI draft email responses?

When a customer emails your AR team, the Collections Agent reads the message, classifies its intent (payment confirmation, dispute, question, etc.), and drafts a contextual response matching your team's tone and policies. You review and send with one click — or let the agent handle routine responses autonomously.

How does promise-to-pay extraction work?

When a customer replies to a collection email, Tesorio's AI agents analyze the response using natural language understanding to extract payment dates, amounts, conditions, and dispute signals. These are automatically logged in the system and tracked against actual payment behavior.

Will this replace our collectors?

No. Tesorio augments your team by automating routine follow-ups so collectors can focus on high-value, complex accounts that require human judgment. Most teams see 3x productivity gains without any headcount changes.

AI Collections

Collections Agent

Tesorio's Collections Agent uses AI to prioritize accounts, read and triage incoming emails, draft AI responses, extract payment promises, and escalate at-risk invoices — all autonomously. Your team focuses on strategic relationships while AI handles the volume.

Speak With a Human Try Interactive Demo →

4.7/5 on G2 (231 reviews)

30%DSO Reduction

3xProductivity

Trusted by finance teams at

Case study

Product Demo

See Collections Agent in action

dashboard.tesorio.com/collections

Invoices· Sorted by Days Beyond Term

5 invoices

Invoice / CustomerBalanceBeyond TermsScore

INV-4521

Acme Corp

$24,50047dRISK

INV-3812

DataSync Ltd

$15,00022dPOOR

INV-5010

CloudBase Co

$45,00031dPOOR

INV-7891

TechFlow Inc

$23,4505dGOOD

INV-3367

Global Logistics

$156,20062dRISK

Predicted Payment: Mar 15

To:sarah.chen@acme.com

Subject:Re: Invoice #4521 — Payment Follow-up

Sent

Tesorio Recommends

Add Promise to Pay Date: Mar 15, 2026

Source: Email — sarah.chen@acme.com

AcceptReject

5 accounts · 1/2

Features

How Collections Agent works

AI-Prioritized Worklists

Machine learning scores every open invoice using payment history, customer risk, aging, and dozens of behavioral signals. Your collectors see a prioritized worklist that updates in real-time — no more guessing which accounts need attention first.

Invoice / CustomerAmountDaysScore

INV-4521

Acme Corp

$42.5K45dRISK

INV-5010

CloudBase Co

$67.0K31dPOOR

INV-3812

DataSync Ltd

$18.2K22dPOOR

INV-7891

TechFlow Inc

$23.5K5dGOOD

AI reprioritizing in real-time

Email Triage & AI Response Drafting

AI agents read and classify every incoming AR email — payment confirmations, disputes, questions, and escalations. For routine messages, the agent drafts contextual responses matching your team's tone and policies, ready for one-click send or human review.

Acme Corp

“We'll process payment by March 15th. Apologies for the delay.”

PaymentPromise

Drafting...

—

Promise-to-Pay Extraction

When customers respond to collection emails, AI agents automatically extract payment promises, committed dates, and dispute signals from unstructured text. Every commitment is tracked and surfaced in your dashboard without manual data entry.

From: sarah.chen@acme.com

“Apologies for the delay. We'll process payment by March 15th. Could you confirm wire details?”

Analyzing...

Promise Date

—

Confidence

—

Source

—

Invoice

—

Collector Performance Analytics

Real-time dashboards show contact rates, promise-to-pay conversion, dollars collected, and DSO by portfolio. Managers drill into individual collector performance and campaign effectiveness to optimize collection strategy.

Collector Performance

Contact Rate82%

Promise Rate64%

Resolution91%

$ Collected78%

Use Cases

Built for real scenarios

AR Manager

High-volume collections at quarter-end

3x more accounts contacted in the same time

Credit Analyst

Identifying at-risk accounts before they go 90+ days

90% reduction in 90+ day invoices

CFO

Reducing DSO without adding headcount

30% DSO reduction with zero new hires

Workflow

What changes in your workflow

Before

Manual spreadsheet tracking of open invoices
Emailing customers one-by-one from Outlook
No visibility into who promised to pay
Aging reports reviewed weekly at best

After Tesorio

AI-prioritized worklists updated in real-time
AI reads, triages, and drafts responses to incoming emails
Promise-to-pay extraction from every response
Continuous risk scoring and proactive escalation

Integrations

Works with the tools you already use

Collections Agent connects natively with your existing tech stack.

Nylas

Results

Real outcomes from real customers

30%DSO Reduction

3xCollector Productivity

40%Past-Due Reduction

33 daysAvg DSO Reduction

What Customers Say

“Since adopting Tesorio, we have reduced 90-day aged by 50%. Tesorio has cut the time spent on lower-priority accounts from 25% of the week to under 2 hours weekly.”

Michael Renner

Former Senior AR & Collections Manager, Veeva Systems

Better Together

Works best with

AR Automation

Collections Campaigns

Automated dunning sequences that follow up on every invoice, on schedule, at scale.

Learn more

AI Cash Application

Cash Application

Payments matched to invoices in seconds. 90%+ auto-match rate across 200+ customers. Partial payments, deductions, and multi-entity matching handled automatically.

Learn more

ML Forecasting