How SecurityScorecard saves 1-2 FTEs with AI-powered collections
SecurityScorecard's small AR team automated routine collections emails with Tesorio, achieving clear ROI that drives renewal every year.
FTE Savings
Auto Emails/Day
Annual Renewal
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The Challenge
What they were facing
As a fast-growing cybersecurity company, SecurityScorecard's lean AR team was overwhelmed by the volume of routine collections follow-ups.
- Small AR team handling a rapidly growing volume of invoices across enterprise cybersecurity customers
- Manual email follow-ups consuming the majority of collector time, leaving little capacity for strategic work
- Difficulty scaling collections operations without proportionally growing headcount
- Need for a solution with clear, measurable ROI to justify ongoing investment to finance leadership
The Solution
How Tesorio helped
Tesorio automated SecurityScorecard's routine collections communications while keeping the team in control of customer relationships.
- AI-powered automation handling 50-100 personalized collections emails daily without manual intervention
- Intelligent routing that escalates complex or high-value accounts to human collectors while automating routine follow-ups
- Easy-to-use interface that the team adopted quickly with minimal training or onboarding friction
- Clear performance dashboards demonstrating measurable ROI to justify continued investment
The Results
Measurable impact
SecurityScorecard achieved immediate labor savings and clear ROI, leading to consistent annual renewal of their Tesorio investment.
FTE Equivalent Savings
Automation handles the workload equivalent of 1-2 full-time employees, freeing the existing team for higher-value work.
Auto Emails per Day
Tesorio sends 50-100 personalized, automated collections emails daily, maintaining consistent customer outreach.
Annual Renewal Rate
SecurityScorecard renews Tesorio every year because the ROI is clear and the platform pays for itself many times over.
“We keep using Tesorio and renewing every year because it's not only easy to use, but it's effective. It pays for itself many times over.”
Renee Zuffanelli
Director of Revenue, SecurityScorecard
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