Accounts Receivable Specialist — Beasley Media Group (Naples, FL)

Company: Beasley Media Group
Location: Naples, FL
Apply: https://www.indeed.com/viewjob?jk=89d053b06cdf6582

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Accounts Receivable Specialist

Beasley Media Group

Overview of Role

The Accounts Receivable Specialist reports to the AR Manager and provides excellent customer service to internal and external customers through phone, email, and written correspondence. This position is responsible for soft collections from direct advertisers and agencies, supporting Beasley’s customer-focused collection approach.

Key Responsibilities

Customer Service & Communication

Deliver professional and effective customer service through phone, email, and written correspondence
Answer AR department phone line as needed
Process internal and external correspondence and mail with accuracy
Support department initiatives that positively impact the revenue cycle

Collections Management

Contact assigned client accounts via phone and email for collections following AR Manager’s direction
Utilize AR Manager-approved signature templates based on account aging
Research contact information through available resources; conduct web-based skip tracing when necessary
Coordinate with Account Executives and Sales Managers when client information is unavailable
Work all accounts 30+ days past due on assigned worksheet
Document all account activity with detailed notes and color-coded action tracking in Tesorio
Escalate accounts to AR Manager when appropriate (90+ days for direct advertisers, 120+ days for agencies)

Payment Processing

Process credit card payments by phone using approved credit card forms and forward to AR@bbgi.com

Team Support

Provide backup support to other AR team members
Participate in cross-training as provided
Beasley Media Group, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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